Better Public Speaking


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Archives for : July2016

The Importance of Good Presentation Skills

The saying that “you cannot NOT communicate” is extremely true. We are communicating at every instant in time whether we are aware and cognizant of it or not. We are presenting ourselves to people at every occasion, every moment and every circumstance. People around us judge us at every possible junctures. That is the reason we need to communicate to people in a better way.

In today’s context, there is an “education inflation” going around everywhere. Here’s what I mean by “education inflation”.

In the past, around 1940s, my parents’ era; it was good enough to have a university degree and having it would guarantee a good paying job with good career prospects. In my era, around 1980s, there began an education inflation. A university degree wasn’t good enough anymore. This was partially due to the invention of the internet, which made learning much easier and faster. A Masters degree became necessary. Going by this trend, I would not be surprised that for those born in the 2000s, good jobs will only come to them if they had a Doctorate.

So that is what I meant by an education inflation.

  • Presenting & Public Speaking Tips - How to improve skills & confidence
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    Presenting & Public Speaking Tips - How to improve skills & confidence

Paper qualifications will only get you through the door for that coveted job interview. It is your oratorical skills during that interview that will get you past the interview to your dream job. Having good public speaking skills is one way to differentiate you from the competition, one unique skill that sets you apart from your peers, that gives you the edge during the interview. Upon gaining that desirable dream job, you will require oratorical skills to negotiate for a good salary package, and to get that elusive promotion, to manage the growing team that reports to you. Every single moment in your working life, debating knowledge which comes from learning public speaking will be an unfair advantage to have as compared to your competition.

In your private life, public speaking skills will set you apart from your peers as well. You will need the skills to persuade your parents, to converse with your acquaintances, and to woo your potential spouse.

You will need those skills to converse and influence decision makers at different stages of your life. It will prove to be a useful skill to have and to hone. The bottom line is, gaining rhetoric skills is akin to gaining a distinctive skill that will set you apart from your peers and opposition. It will get you noticed, remembered, and will bring you great influence. It will give you an unfair advantage in your community.

Now that you are convinced of the benefits of mastering the art of public speaking, it’s about time to acquire more tips on effective presentations. The more tips on good public presentation skills you acquire under your belt, the better your presentation skills will be.

Therefore, you owe it to yourself and the people around you to become a polished and influential speaker. One day, thousands of people will flock together to hear you speak. They will thank you for touching their lives. That day, you will thank yourself for honing your oratorical skills. You will find out how to become a better public speaker.

I look forward to that magnificent day where your life will become ‘complete’ and you will realize your true purpose in this world. May you discover it through your public presentation activities.

4 Reasons You Should Email Prospects and Clients Weekly

One of the most valuable commodities any business has is its list of leads and clients.

These are people that have given you permission to market to them, over and over again. They want to hear from you, and any businessman will tell you that finding a target market to sell to is one of the hardest aspects of any business.

In other words, if you’re not emailing your pool of leads and clients, you’re missing out on potentially thousands of dollars per month.

Also, just emailing them once or twice a month isn’t good enough. You must stay in contact with them frequently, or they’ll become cold leads very fast.

Here are 4 reasons to email your leads and clients at least once a week!

1. Increase Retention

One of the main reasons that people switch their service to a new company is brand apathy. They forget the reasons that made them buy from you in the first place and they see a new ad with compelling reasons to throw their allegiance to a new company.

By contacting your clients at least on a weekly basis, they’ll remember you and feel like they are being taken care of.

2. Your Leads Will Recognize You

If you only email once a month or less, your lead won’t recognize who you are. However, emailing 1-2 times per week will give your leads a chance to recognize the name in the “from” line. Over time, they will come to know and respect you, especially if you have content worth reading.

3. Less Opt-Outs, Less Spam Complaints

This goes hand-in-hand with the last point – the more that your leads begin to recognize you, the more they will tolerate your emails. The biggest reasons that people opt out are for annoying emails, too frequent emails, or they don’t know who you are. By establishing a pattern of weekly emails, they won’t want to opt out as often, and they won’t see your emails as spammy.

4. More Sales/Upsells

Of course, the overall goal is to convert your leads to paying customers and to upsell to your current clients. This will not happen if you send an email every 2 months asking them to buy something. They probably won’t remember you, and they won’t appreciate that your only contact with them has been a sales pitch.

That’s one reason the once a week approach works well – you can continue to build your relationship with your clients and leads, while sending them one sales email per month. That means ¾ of your emails are purely informational and helpful, and ¼ would be to buy something (unless you’re emailing more frequently). This ratio works very well, and your list will forgive you the occasional sales email (meaning they won’t opt out or mark it as spam as often) if most of the emails that you send out are extremely helpful.

Remember, your client and lead list are you biggest assets in the online world. They are people who already want to get to know you and your product better, so treat it with care. By emailing once a week, you’ll maintain frequent enough contact without overdoing it.

5 Ideas for Customer Satisfaction Survey

Creating a handful customer survey has never been an easy task, but still it is worth following. Other ways of feedback helps in gathering a large amount of information quickly on any set of questions. But all in the end, surveys have few very serious problems, and such as encountered if you create questions for survey without a game plan.

This article will be dealing with the ideas and tips necessary for customer satisfaction survey gathered by the team of

Keep It Short and Simple

This is one of the most important points which should be kept in mind while going for creating questions for successful survey. Your greatest worry here ought to be with quickness, or in finding the briefest approach to pose a question without losing its plan. At the end of the day, it’s not just about decreasing the character tally; you should take out unnecessary wording from your inquiries.In the meantime, general review length stays imperative for keeping surrender rates low.

Ask Questions Which Will Accomplish Your Final Task

You should be heartless with regards to unnecessary questions from your information. Each and every inquiry that you incorporate ought to have a very much characterized reason and a solid explanation behind being incorporated. Else, it should to be put on the cleaving square. Here and there, contingent upon the review’s motivation, it won’t make any difference how a client first interacted with your site. For such case, don’t inquire. Do you have to know a client’s name? If not, once more don’t ask the question.

  • Webinar replay   5 great ways to improve customer satisfaction
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    Webinar replay 5 great ways to improve customer satisfaction

Develop Smart, Open-Ended Questions

Despite the fact that it’s tempting to stay with different decision inquiries and “scales,” some of your most quick criticism will originate from open-finished questions, which permit clients to spill their genuine considerations onto the page. Nonetheless, nothing makes a study scarier than a gigantic content box associated with the main inquiry. It’s best to tackle brief inquiries first to make a feeling of advancement, and afterward give overview takers who’ve made it to the end addresses the chance to expound on their considerations.

Ask One Question at a Time

If you need quality reaction and response, you have to give individuals time to thoroughly consider every individual inquiry. Barraging them with different focuses to consider immediately prompts pitiful answers by respondents simply hoping to break all the way to the finish. Make things simple by adhering to one principle point at once.

Timing is Important

Strangely, the study found the most noteworthy review open and navigate rates happened on Monday, Friday and Sunday separately. There was no perceivable distinction between the reaction quality accumulated on weekdays versus weekends, either, so your most solid option is to search out review takers first thing amid another week or to sit tight for the weekend. Maybe Monday has such high reaction rates since no one has a craving for working!

Now that you have gained insight into the five useful tips on how to conduct a customer satisfaction survey, go ahead and try it. These ideas will certainly make your next survey more effective and efficient.